Last updated: 10.03.2026
This Privacy Policy explains how Playcare.tech (“we”, “us”, “our”) collects, uses, stores, and shares personal data when you visit Playcare.tech — Customer Support that scales and related pages, contact us, subscribe to our marketing communications, or otherwise interact with us.
This Privacy Policy applies to:
This Privacy Policy does not govern personal data processed by us solely on behalf of our clients as a processor under a separate services agreement or data processing agreement.
Depending on how you interact with us, we may collect the following categories of personal data:
When you fill in a contact form, communicate with us, or request information, we may collect:
When you subscribe to our newsletter, we may collect:
When you use our website, we may automatically receive limited technical information from your browser or device, such as:
We may receive limited information from service providers or business tools that support our website operations and communications, such as:
We do not intentionally collect special categories of personal data through our website. Please do not send us sensitive personal data unless we specifically ask for it and have an appropriate legal basis and safeguards in place.
We process personal data only where we have a valid legal basis under the GDPR.
We use your contact details and message contents to:
Legal basis: our legitimate interests in managing business communications and responding to requests; and, where necessary, taking steps at your request before entering into a contract.
If you represent a client, prospect, agency, or partner, we may use your data to:
Legal basis: our legitimate interests in operating and developing our business; and, where applicable, performance of a contract or steps prior to entering into a contract.
Where you have consented to receive marketing communications, we may send you:
Legal basis: your consent, where consent is required by applicable law.
You can unsubscribe at any time by using the unsubscribe link in our emails or contacting us using the details above.
Where applicable law permits us to send limited B2B marketing without prior consent, we will do so only where we have a lawful basis and you are given a clear opportunity to opt out.
We use limited technical data to:
Legal basis: our legitimate interests in maintaining a secure and functioning website; and, where applicable, your consent for non-essential cookies or similar technologies.
We may process personal data where necessary to:
Legal basis: compliance with a legal obligation; and/or our legitimate interests in protecting our business and legal rights.
We may use strictly necessary cookies or similar technologies only to the extent required for the technical operation, security, and basic functionality of our website.
We do not currently use analytics, advertising, retargeting, or profiling cookies on the website.
If we introduce non-essential cookies or similar technologies in the future, we will update this Privacy Policy and, where required by applicable law, request consent before using them.
We may share personal data with trusted third parties only where necessary and appropriate, including:
These third parties act either as our processors under contractual instructions or as independent controllers, depending on the service provided.
We do not sell your personal data.
Some of our service providers may process personal data outside the European Economic Area (“EEA”) or outside the country where you are located.
Where we transfer personal data internationally, we take steps to ensure that appropriate safeguards are in place, such as:
You may contact us if you would like more information about the safeguards used for international data transfers. The European Commission publishes adequacy decisions for certain non-EU jurisdictions.
We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, including to satisfy legal, accounting, reporting, and dispute-resolution requirements.
In general:
We may retain data for longer if necessary to establish, exercise, or defend legal claims.
Subject to applicable law, you may have the right to:
If you receive marketing emails from us, you can opt out at any time by:
Opting out of marketing communications does not affect service-related or other non-marketing communications where we are entitled to send them.
We implement appropriate technical and organizational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
These measures may include, where appropriate:
No website, network, or transmission method is completely secure. We therefore cannot guarantee absolute security.
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy notices separately.
Our website and services are intended for business audiences and are not directed to children. We do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the “Last updated” date above. Where required by law, we will take additional steps to notify you.
If you have any questions about this Privacy Policy or our handling of personal data, please contact us:
Email: hello@playcare.tech